Responsible Gaming

Strict Age Restrictions (18+)

Underage gambling is illegal. In New Zealand, the minimum legal age to participate in sports betting and race wagering (such as through the TAB) is 18 years old, and entering a land-based casino requires an age of 20. Off-shore betting providers recommended on this site strictly enforce an 18+ policy.

We actively encourage parents and guardians to protect minors by using web-filtering software such as Net Nanny or CyberPatrol to block gambling-related content on shared devices.

Recognising the Warning Signs of Problem Gambling

Gambling harm can develop gradually. It is important to periodically reflect on your habits. Ask yourself the following questions:

• Chasing losses: Do you find yourself trying to win back money you have already lost?
• Financial strain: Are you spending money allocated for essentials, such as rent, mortgage, bills, or groceries?
• Secrecy: Do you lie about, downplay, or hide the amount of time and money you spend betting?
• Neglecting responsibilities: Has gambling affected your work, studies, or relationships with whānau (family) and friends?
• Emotional impact: Do you experience stress, anxiety, guilt, or depression related to your betting activities?
• Escapism: Are you using gambling as a way to cope with negative emotions, boredom, or loneliness?

If you answered "yes" to any of these questions, your gambling may be becoming problematic.

Player Safety & Self-Help Tools

Reputable online betting sites offer built-in player protection features. We strongly advise setting these controls as soon as you create an account:

• Deposit Limits: Set daily, weekly, or monthly limits on how much money you can deposit.
• Loss & Wager Limits: Cap the amount of money you are willing to lose or stake over a specified timeframe.
• Reality Checks: Activate pop-up reminders that alert you to how long you have been actively playing.
• Time-Outs: Take a short break from gambling, ranging from 24 hours to several weeks.
• Self-Exclusion: If you feel you can no longer gamble safely, choose a permanent or long-term self-exclusion period to completely block your access to your account and marketing communications.

Support Organisations in New Zealand

If you or someone you care about is experiencing gambling-related harm, professional and confidential support is available free of charge across Aotearoa New Zealand:

• Gambling Helpline New Zealand
  Free, confidential, 24/7 support, advice, and information for individuals and whānau.
  Phone: 0800 654 655 | Text: 8006
  Website: www.gamblinghelpline.co.nz
• PGF Services (Problem Gambling Foundation)
  Professional, qualified counselling and dedicated support services available nationwide.
  Phone: 0800 664 262
  Website: www.pgf.nz
• Safer Gambling Aotearoa (Te Whatu Ora)
  Guidance, self-assessment tools, and practical resources to help keep gambling safe and manageable.
  Website: www.safergambling.org.nz
• Asian Family Services
  Culturally sensitive, multi-language support and counselling for Asian communities in New Zealand.
  Phone: 0800 862 342
  Website: www.asianfamilyservices.nz

Take Action: Help Is Always Available

You never have to navigate gambling difficulties on your own. Recognising that your betting habits have changed is the first step toward reclaiming control. If gambling is causing you stress or negatively affecting your life, please step back and reach out to one of the free support services listed above today. Help is compassionate, confidential, and just a phone call or click away.